{"id":11084,"date":"2017-01-31T07:00:05","date_gmt":"2017-01-31T12:00:05","guid":{"rendered":"https:\/\/blog.qceventplanning.com\/?p=11084"},"modified":"2017-01-31T07:00:05","modified_gmt":"2017-01-31T12:00:05","slug":"wow-event-planning-clients-customer-service-part-two","status":"publish","type":"post","link":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two","title":{"rendered":"How To Wow Event Planning Clients with Customer Service: Part Two!"},"content":{"rendered":"<p><i>Last week, Heather Vickery of <a href=\"http:\/\/www.greatestexpectations.com\/\" target=\"_blank\" rel=\"noopener\">Greatest Expectations<\/a> gave us valuable advice on <a href=\"https:\/\/blog.qceventplanning.com\/2017\/01\/wow-event-planning-clients-customer-service\/\" target=\"_blank\" rel=\"noopener\">providing exceptional customer service<\/a> to event planning clients. Follow up now with more ways to impress your clients!<\/i><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\/#Take_initiative\" >Take initiative<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\/#Communicate_boundaries\" >Communicate boundaries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\/#Implement_a_call_schedule\" >Implement a call schedule<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\/#Create_a_timeline\" >Create a timeline<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\/#Stay_hands-on\" >Stay hands-on<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Take_initiative\"><\/span>Take initiative<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"448\" src=\"https:\/\/blog.qceventplanning.com\/wp-content\/uploads\/2017\/01\/shutterstock_319842185-ed.jpg\" alt=\"Take initiative for your event and wedding planning business to build your client list\" class=\"alignnone size-full wp-image-11090\" srcset=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_319842185-ed.jpg 672w, https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_319842185-ed-300x200.jpg 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/p>\n<p>One of my favorite sales tips is to always end all conversations or emails with a question and a commitment. For example \u201cI would like to follow up with you next Tuesday, does that work for you?\u201d Closing the conversation like this puts you in a position to follow up without looking desperate and gives the clients some boundaries to work within. Knowing what to expect from each other is one of the most challenging elements of good customer service. The more information you can share with your clients (and vendors) the better. It puts everyone at ease and gives you, as the planner, a solid plan of attack.  <\/p>\n<p><b>But don\u2019t overdo it\u2026<\/b><\/p>\n<p>Someone once told me \u201cneedy is creepy.\u201d Don\u2019t over do it! There is nothing attractive about a planner that is desperate to get a response or feedback from a potential client. While you may think it is good customer service to follow up every day until you have a yes or no, it is not. It puts a tremendous amount of pressure on the clients who are trying to do their due diligence in researching and hiring the right planner for them. Set clear boundaries, as mentioned above<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Communicate_boundaries\"><\/span>Communicate boundaries<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>So now you have booked the client. Congratulations!! The next step, and this is an important one, is sending them a welcome letter or packet. This document should include your office hours, best ways to reach you, who to contact in your absence and what the next steps will be. This is a great opportunity to set some solid boundaries with clients. You are not at their beck and call and they need to know that. There should be no expectation that you will return calls or emails after hours or on weekends. Make that clear. Most clients are perfectly fine with this information as long as it is properly communicated to them upfront. <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Implement_a_call_schedule\"><\/span>Implement a call schedule <span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"429\" src=\"https:\/\/blog.qceventplanning.com\/wp-content\/uploads\/2017\/01\/shutterstock_192063251-ed.jpg\" alt=\"Calling clients for your event planning business\" class=\"alignnone size-full wp-image-11089\" srcset=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_192063251-ed.jpg 672w, https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_192063251-ed-300x192.jpg 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/p>\n<p>I strongly suggest you set up a permanent call schedule with your clients. The biggest concern, for most clients, is that they do not know what is coming next or what they should be thinking about and working on. Depending on how far out I am booked, I typically start off scheduling monthly status calls. As we get closer, typically 3-4 months out, the calls are bi-weekly and the last month we set time aside each week. <\/p>\n<p>Having <a href=\"https:\/\/blog.qceventplanning.com\/2016\/02\/getting-the-event-planning-clients-you-really-want\/\" target=\"_blank\" rel=\"noopener\">calm clients<\/a> that know you have things under control is priceless. Taking this extra step makes them feel cared for and ensures them that everything is going to be perfect. The rewards for this are great and completely worth setting the time aside. These calls can range from short and sweet to lengthy and meaty\u2014but you\u2019ll have a sense for how long each will last based on where you are in the planning process. <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Create_a_timeline\"><\/span>Create a timeline<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Within the first week of signing a new client I always produce a detailed planning timeline. This document breaks out every tiny detail that needs to take place in order for the clients wedding to go off without a hitch. I share this document with my clients and we work off of it on the calls mentioned above. I also take it a step further and enter all of the dates and deadlines from the planning timeline onto my work calendar. This ensures I don&#8217;t let anything slip. <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Stay_hands-on\"><\/span>Stay hands-on<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"446\" src=\"https:\/\/blog.qceventplanning.com\/wp-content\/uploads\/2017\/01\/shutterstock_352723808-ed.jpg\" alt=\"Build your wedding planning client list with advice on customer service\" class=\"alignnone size-full wp-image-11088\" srcset=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_352723808-ed.jpg 672w, https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_352723808-ed-300x199.jpg 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/p>\n<p>Really what it all boils down to is managing client expectations. The more information you can give them, the better. Remember, they are coming to you as the expert. It is your responsibility to keep them informed, updated and aware of everything that is happening. Even if the update is \u201cI do not have anything for you yet, but I expect to have it by the end of the week\u201d it will do the trick. <\/p>\n<p>Do not work under the assumption that your clients know what is going on. That is your responsibility and only yours. Do everything in your power to be pro-active (and not reactive!) and you will have a wonderful relationship with your clients. They will adore you and refer you to their loved ones. These are the steps to how you build a strong wedding planning business.<\/p>\n<p>Happy Planning!<\/p>\n<h3 align=\"center\"><i>Find out the best ways to <a href=\"https:\/\/blog.qceventplanning.com\/2017\/01\/6-ways-network-event-planning-certificate\/\" target=\"_blank\" rel=\"noopener\">network with your event planning certificate<\/a> and build your business up!<\/h3>\n<p><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amp up customer service for your event planning clients with more tips from our expert event planner, Heather Vickery!<\/p>\n","protected":false},"author":10,"featured_media":11092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[9,11],"tags":[],"ppma_author":[352],"class_list":["post-11084","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-from-the-experts","category-career"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Wow Event Planning Clients with Customer Service: Part Two! - Pointers for Planners<\/title>\n<meta name=\"description\" content=\"Ready to wow your event planning clients even more? Follow up with event planner Heather Vickery to get more tips and amp up your customer service game!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Wow Event Planning Clients with Customer Service: Part Two!\" \/>\n<meta property=\"og:description\" content=\"Ready to wow your event planning clients even more? Follow up with event planner Heather Vickery to get more tips and amp up your customer service game!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\" \/>\n<meta property=\"og:site_name\" content=\"Pointers for Planners\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/QCEventPlanning\" \/>\n<meta property=\"article:published_time\" content=\"2017-01-31T12:00:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_200951651-ed.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"672\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alison Kasko\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alison Kasko\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\",\"url\":\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\",\"name\":\"How To Wow Event Planning Clients with Customer Service: Part Two! - Pointers for Planners\",\"isPartOf\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_200951651-ed.jpg\",\"datePublished\":\"2017-01-31T12:00:05+00:00\",\"author\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/#\/schema\/person\/7333d04a1f9f9e73a95f7aecb92315c1\"},\"description\":\"Ready to wow your event planning clients even more? Follow up with event planner Heather Vickery to get more tips and amp up your customer service game!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#primaryimage\",\"url\":\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_200951651-ed.jpg\",\"contentUrl\":\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_200951651-ed.jpg\",\"width\":672,\"height\":300,\"caption\":\"How to impress your wedding and event planning clients with customer service\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.qceventplanning.com\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How To Wow Event Planning Clients with Customer Service: Part Two!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/#website\",\"url\":\"https:\/\/www.qceventplanning.com\/blog\/\",\"name\":\"Pointers for Planners\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.qceventplanning.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/#\/schema\/person\/7333d04a1f9f9e73a95f7aecb92315c1\",\"name\":\"Alison Kasko\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/#\/schema\/person\/image\/b992de0cef14025981f338380f0fb1ac\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/03fd88ac070b80a2cd8d34563a820c8a97d5c52052660b65d53bd4dd27bf36d2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/03fd88ac070b80a2cd8d34563a820c8a97d5c52052660b65d53bd4dd27bf36d2?s=96&d=mm&r=g\",\"caption\":\"Alison Kasko\"},\"url\":\"https:\/\/www.qceventplanning.com\/blog\/author\/alison-kasko\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How To Wow Event Planning Clients with Customer Service: Part Two! - Pointers for Planners","description":"Ready to wow your event planning clients even more? Follow up with event planner Heather Vickery to get more tips and amp up your customer service game!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two","og_locale":"en_US","og_type":"article","og_title":"How To Wow Event Planning Clients with Customer Service: Part Two!","og_description":"Ready to wow your event planning clients even more? Follow up with event planner Heather Vickery to get more tips and amp up your customer service game!","og_url":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two","og_site_name":"Pointers for Planners","article_publisher":"https:\/\/www.facebook.com\/QCEventPlanning","article_published_time":"2017-01-31T12:00:05+00:00","og_image":[{"width":672,"height":300,"url":"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_200951651-ed.jpg","type":"image\/jpeg"}],"author":"Alison Kasko","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Alison Kasko","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two","url":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two","name":"How To Wow Event Planning Clients with Customer Service: Part Two! - Pointers for Planners","isPartOf":{"@id":"https:\/\/www.qceventplanning.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#primaryimage"},"image":{"@id":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#primaryimage"},"thumbnailUrl":"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_200951651-ed.jpg","datePublished":"2017-01-31T12:00:05+00:00","author":{"@id":"https:\/\/www.qceventplanning.com\/blog\/#\/schema\/person\/7333d04a1f9f9e73a95f7aecb92315c1"},"description":"Ready to wow your event planning clients even more? Follow up with event planner Heather Vickery to get more tips and amp up your customer service game!","breadcrumb":{"@id":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#primaryimage","url":"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_200951651-ed.jpg","contentUrl":"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2017\/01\/shutterstock_200951651-ed.jpg","width":672,"height":300,"caption":"How to impress your wedding and event planning clients with customer service"},{"@type":"BreadcrumbList","@id":"https:\/\/www.qceventplanning.com\/blog\/2017\/01\/wow-event-planning-clients-customer-service-part-two#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.qceventplanning.com\/blog"},{"@type":"ListItem","position":2,"name":"How To Wow Event Planning Clients with Customer Service: Part Two!"}]},{"@type":"WebSite","@id":"https:\/\/www.qceventplanning.com\/blog\/#website","url":"https:\/\/www.qceventplanning.com\/blog\/","name":"Pointers for Planners","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.qceventplanning.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.qceventplanning.com\/blog\/#\/schema\/person\/7333d04a1f9f9e73a95f7aecb92315c1","name":"Alison Kasko","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.qceventplanning.com\/blog\/#\/schema\/person\/image\/b992de0cef14025981f338380f0fb1ac","url":"https:\/\/secure.gravatar.com\/avatar\/03fd88ac070b80a2cd8d34563a820c8a97d5c52052660b65d53bd4dd27bf36d2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/03fd88ac070b80a2cd8d34563a820c8a97d5c52052660b65d53bd4dd27bf36d2?s=96&d=mm&r=g","caption":"Alison Kasko"},"url":"https:\/\/www.qceventplanning.com\/blog\/author\/alison-kasko"}]}},"authors":[{"term_id":352,"user_id":10,"is_guest":0,"slug":"alison-kasko","display_name":"Alison Kasko","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/03fd88ac070b80a2cd8d34563a820c8a97d5c52052660b65d53bd4dd27bf36d2?s=96&d=mm&r=g","author_category":"","first_name":"Alison","last_name":"Kasko","user_url":"","job_title":"","description":""}],"_links":{"self":[{"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/posts\/11084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/comments?post=11084"}],"version-history":[{"count":0,"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/posts\/11084\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/media\/11092"}],"wp:attachment":[{"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/media?parent=11084"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/categories?post=11084"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/tags?post=11084"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.qceventplanning.com\/blog\/wp-json\/wp\/v2\/ppma_author?post=11084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}