{"id":18682,"date":"2020-07-13T21:31:55","date_gmt":"2020-07-14T02:31:55","guid":{"rendered":"https:\/\/www.qceventplanning.com\/blog\/?p=18682"},"modified":"2020-07-13T21:31:55","modified_gmt":"2020-07-14T02:31:55","slug":"2-clients-you-should-blacklist-from-your-event-wedding-planning-business","status":"publish","type":"post","link":"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business","title":{"rendered":"2 Clients You Should Blacklist from Your Event &#038; Wedding Planning Business!"},"content":{"rendered":"<p>Real talk: your <a href=\"\/blog\/2020\/03\/maximize-your-time-at-home-by-getting-an-event-planning-certificate\/\" target=\"_blank\" rel=\"noopener noreferrer\">event planning classes<\/a> will help prepare you for a TON of scenarios. But admittedly, there are still some situations that you\u2019ll only encounter through real-world experience. Unfortunately, one such lesson you\u2019re bound to learn sooner or later will be what to do when you encounter the\u2026 <em>less-than-ideal<\/em> client (to put it nicely).<\/p>\n<p>Because the fact is, while the majority of your customers will <a href=\"\/blog\/2017\/01\/wow-event-planning-clients-customer-service\/\" target=\"_blank\" rel=\"noopener noreferrer\">be pleasant<\/a>, there will also be the occasional bad apple. At the end of the day, clients are human beings, and, well\u2026 human beings suck sometimes.<\/p>\n<p>Here\u2019s the good news: As a professional, you\u2019re completely within your right to refuse business, or even blacklist a client from your services entirely.<\/p>\n<p>Here are 5 examples of nightmare clients who you should definitely think twice about signing a contract with\u2026<\/p>\n<p><strong><em><a href=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-99.png\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"448\" class=\"alignnone size-full wp-image-18685\" src=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-99.png\" alt=\"\" srcset=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-99.png 672w, https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-99-300x200.png 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/a><\/em><\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business\/#1_The_Anti-Masker\" >1. The Anti-Masker<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business\/#2_The_Karen\" >2. The Karen<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_The_Anti-Masker\"><\/span>1. The Anti-Masker<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>First thing\u2019s first: we\u2019re still <a href=\"\/blog\/2020\/03\/how-the-coronavirus-outbreak-is-affecting-the-event-planning-industry-part-1\/\" target=\"_blank\" rel=\"noopener noreferrer\">in the middle of a pandemic<\/a>. Many cities are at the point of enforcing a mandatory mask rule in public areas. Meaning, if you are in an indoor space that\u2019s open to the public, you <em>need <\/em>to wear a mask.<\/p>\n<p>For some weird reason, though, there are some people who simply don\u2019t care about this rule. Oh sure, people could get dangerously ill \u2013 maybe even <em>die \u2013 <\/em>it, but who cares, right?<\/p>\n<p>The anti-masker doesn\u2019t care about facts. They only care about their own personal comfort. This kind of individual tends to mistakenly believe that the world revolves solely around them, and that society can\u2019t tell them what to do. They will fight tooth-and-nail over their right to <em>not <\/em>wear a mask.<\/p>\n<p>(Don\u2019t believe us? Here\u2019s a video of a 77-year-old woman literally <a href=\"https:\/\/www.youtube.com\/watch?v=vAUeIBQoQCU\" target=\"_blank\" rel=\"noopener noreferrer\"><em>throwing a tantrum<\/em><\/a> in Costco for being told she needed to wear a mask.)<\/p>\n<p>As a business owner and industry expert, it\u2019s your job to ensure that you take certain measures to guarantee the health and safety of yourself, your staff, and your clients. Explain why you and all clients need to wear the appropriate personal protective equipment (in this case, a face mask) when conducting business together. Be gentle in your approach but make it clear that it\u2019s not up for negotiation or debate.<\/p>\n<p>If a client refuses to wear their mask? Guess they\u2019re not getting your services then!<\/p>\n<p>Trust us: it\u2019s better to lose this one stubborn client, than to potentially contract something and pass it along to<em> other<\/em>, cooperating clients.<\/p>\n<p><a href=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-100.png\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"448\" class=\"alignnone size-full wp-image-18686\" src=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-100.png\" alt=\"\" srcset=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-100.png 672w, https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-100-300x200.png 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_The_Karen\"><\/span>2. The Karen<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><em>\u201cI want to speak to your manager!\u201d<\/em><\/p>\n<p>Ahh, the \u2018Karen\u2019. We all know one, or have at least seen one in the wild. As a client, they are, quite frankly, the absolute worst.<\/p>\n<p>The classic \u2018Karen\u2019 believes that she\u2019s above you in every way. She\u2019s paying you, therefore you must now live to serve her. You must put her above every other client and be available to her 24\/7. She will expect you to go above and beyond to please her, even if that means defying the laws of physics.<\/p>\n<p>After all, the world <a href=\"\/blog\/2016\/01\/how-to-be-a-bridezilla\/\" target=\"_blank\" rel=\"noopener noreferrer\">revolves around <em>her<\/em><\/a>. \u201cThe customer is always right\u201d is her mantra, and she\u2019s not afraid to cause a scene in public if it\u2019ll get her what she thinks she deserves. Oh, and she might be a closet racist. Which is always fun (we say, as our eyes roll back into our head so hard, we see our own brain).<\/p>\n<p>The thing about Karens is that however horribly she treats <em>you<\/em>, she probably treats your staff and vendors even <em>worse.<\/em><\/p>\n<p>Now, the tricky thing about these types of clients is that they don\u2019t always show their true colors right away. So long as you keep them happy, a Karen can initially seem like the sweetest person ever. It\u2019s not until something <em>doesn\u2019t <\/em>go their way that the beast within is finally unleashed.<\/p>\n<p>So, what are you supposed to do if your client begins to mistreat you while in the midst of a project? <a href=\"\/blog\/2020\/04\/the-importance-of-a-well-written-event-contract-in-a-time-of-crisis\/\" target=\"_blank\" rel=\"noopener noreferrer\">The contract<\/a>\u2019s already been signed. Does that mean you\u2019re stuck?<\/p>\n<p>No! If you\u2019re being abused by your client, you can stop working for them at ANY point. While it might seem a bit more intimidating to cease business and blacklist a client in the middle of a project, you\u2019re 100% within your right to do so if they\u2019re acting like a total monster.<\/p>\n<p>Yes, your business is important. But your (and your staff\u2019s!) overall well-being and mental health are <em>more <\/em>important. Besides, your reputation won\u2019t be damaged just because of <em>one <\/em>crappy client. If anything, people are now wise to Karens. Even if she leaves you a horrible review, most reasonable people will be able to read between the lines.<\/p>\n<p><a href=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-2020-07-13T223119.352.png\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"448\" class=\"alignnone size-full wp-image-18688\" src=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-2020-07-13T223119.352.png\" alt=\"\" srcset=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-2020-07-13T223119.352.png 672w, https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-In-Post-Event-Logo-Overlay-135x135-2020-07-13T223119.352-300x200.png 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/a><\/p>\n<p>Think our list ends here? Think again!<\/p>\n<p>Stay tuned for Part 2 later this week, where we\u2019ll reveal 3 MORE nightmare clients you should consider blacklisting from your wedding and event planning business!<\/p>\n<h3><strong>In the meantime, why not begin your event planning classes and earn your certification? Enroll in QC\u2019s leading <\/strong><a href=\"\/online-event-courses\/event-and-wedding-planning\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Event &amp; Wedding Planning Course<\/strong><\/a><strong> today!<\/strong><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Real talk: your event planning classes will help prepare you for a TON of scenarios. But admittedly, there are still some situations that you\u2019ll only encounter through real-world experience. Unfortunately, one such lesson you\u2019re bound to learn sooner or later will be what to do when you encounter the\u2026 less-than-ideal client (to put it nicely). [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":18684,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[6,11],"tags":[],"ppma_author":[342],"class_list":["post-18682","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-tips","category-career"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>2 Clients You Should Blacklist from Your Event &amp; Wedding Planning Business! - Pointers for Planners<\/title>\n<meta name=\"description\" content=\"Your event planning classes will teach you many things, but not necessarily the types of clients you should avoid working with. Here are 2 examples!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2 Clients You Should Blacklist from Your Event &amp; Wedding Planning Business!\" \/>\n<meta property=\"og:description\" content=\"Your event planning classes will teach you many things, but not necessarily the types of clients you should avoid working with. Here are 2 examples!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business\" \/>\n<meta property=\"og:site_name\" content=\"Pointers for Planners\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/QCEventPlanning\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-14T02:31:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-Feature-Event-Logo-Overlay-100x100-52.png\" \/>\n\t<meta property=\"og:image:width\" content=\"672\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sarah Cavanagh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sarah Cavanagh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business\",\"url\":\"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business\",\"name\":\"2 Clients You Should Blacklist from Your Event & Wedding Planning Business! - Pointers for Planners\",\"isPartOf\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/2020\/07\/2-clients-you-should-blacklist-from-your-event-wedding-planning-business#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.qceventplanning.com\/blog\/wp-content\/uploads\/2020\/07\/Copy-of-Event-Feature-Event-Logo-Overlay-100x100-52.png\",\"datePublished\":\"2020-07-14T02:31:55+00:00\",\"author\":{\"@id\":\"https:\/\/www.qceventplanning.com\/blog\/#\/schema\/person\/38b0a9c867412ac1a627821eebb1d192\"},\"description\":\"Your event planning classes will teach you many things, but not necessarily the types of clients you should avoid working with. 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