always<\/strong> remember to spell check before you click send! No matter how good your event planning skills are your clients will think less of your professionalism if you send them emails full of spelling mistakes and Internet shorthand.<\/p>\nReply to client emails within 24-48 hours unless you\u2019ve told them that you\u2019ll need more time for any reason. Read very carefully, and reread if necessary. Organize emails into client folders so you don\u2019t lose important details, and keep all your emails unless you are absolutely sure you don\u2019t need that information anymore.<\/p>\n
Many clients prefer email as their primary form of contact, but it\u2019s easy to mistake the details in writing if you\u2019re not careful.<\/p>\n
![\"Emailing](\"https:\/\/www.qceventplanning.com\/wp-content\/uploads\/2015\/10\/Emailing-for-good-client-communication.jpg\")
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On the phone<\/h3>\n
Avoid having clients mishear you over the phone by speaking slowly (but not too slowly!) and clearly. Talking on the phone makes some people uncomfortable, so keep the conversation to the point. Clients will also appreciate concise conversation because it won\u2019t waste their cell phone minutes.<\/p>\n
Invest in a cell phone and an office phone if necessary and set up voicemail. If you leave a voice message for a client, speak very clearly, briefly explain why you\u2019re calling, and let them know in detail how they can contact you back.<\/p>\n
Via social media<\/h3>\n
Remember that social media<\/a> aspects like tweets or picture comments on Facebook and Instagram are public. Never discuss personal information on a public forum. Keep comments as short as possible and avoid the urge to use Internet shorthand, even if you would on your personal social networks.<\/p>\nKeep in mind that people use social media for convenience and will expect you to answer quickly. If a client sends you a personal message, follow the same etiquette as you would for an email.<\/p>\n
<\/span>Get talking!<\/span><\/h2>\nThe better you are at communicating with clients, the easier a time you\u2019ll have working with them. Makeup artists who practice speaking in a friendly but professional manner to their clients no matter how they\u2019re getting in contact provide a more pleasant experience for everyone involved.<\/p>\n